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34 Peterpaul Way, Truganina, Vic 3029

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What type of hot water system is best for my home in Australia?

The best type of hot water system for your home in Australia will depend on various factors such as the size of your household, your budget, and your location. Some popular options in Australia include

  1. Heat pump hot water systems: These systems use a small amount of electricity to transfer heat from the air or ground to heat water, making them energy-efficient.
  2. Electric hot water systems: Electric hot water systems are widely available and can be a good option if you have limited access to gas or solar energy.

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How often should I service my hot water system?

It is recommended to service your hot water system at least once a year to ensure it is functioning properly and efficiently. However, if you notice any issues such as strange noises, leaks, or a decrease in hot water quality, you should have it serviced immediately. Regular maintenance can help prevent costly repairs and extend the lifespan of your hot water system.

What are the signs that I need to replace my hot water system?

Age of the system: Most hot water systems have a lifespan of about 10-15 years. If your system is approaching or exceeding this age, it may be time to consider replacing it.

           Lack of hot water: If you are consistently experiencing a lack of hot water or the water is not getting as hot as it used to, this could be a sign that your system is failing.

Rusty or discolored water: If you notice rusty or discolored water coming out of your taps, it could be a sign that your hot water system is rusting on the inside and needs to be replaced.

Leaks or puddles around the system: If you notice any leaks or puddles of water around your hot water system, this could indicate that it is leaking and in need of replacement.

Strange noises: If you hear banging, rumbling, or other strange noises coming from your hot water system, it could indicate a buildup of sediment or other issues that may require replacement.

Rising energy bills: If you notice a sudden increase in your energy bills, it could be a sign that your hot water system is no longer operating efficiently and may need to be replaced.

Constant repairs: If you find yourself constantly repairing your hot water system, it may be more cost-effective in the long run to replace it with a newer, more reliable system.

What maintenance tasks should I perform regularly on my hot water system?
  • Check and adjust the temperature settings: Make sure your hot water system is set to a safe and energy-efficient temperature.
  • Test the pressure relief valve: Test the pressure relief valve periodically to ensure it is working properly and releasing excess pressure.
  • Inspect for leaks: Check around the hot water system for any signs of leaks or drips and address them promptly.
  • Flush the tank: Periodically flush the tank to remove sediment and mineral buildup that can reduce efficiency and shorten the lifespan of the system.
  • Insulate the pipes: Insulate hot water pipes to help reduce heat loss and conserve energy.
  • Check the anode rod: Inspect the anode rod in the tank for signs of corrosion and replace it if necessary to protect the tank from rusting.
  • Schedule professional maintenance: Consider scheduling an annual maintenance check with a qualified technician to ensure everything is in good working order and to address any potential issues before they become major problems.
What are the common problems that can occur with hot water systems in Australia?

Hard water deposits: Hard water can result in mineral deposits building up in the hot water system, leading to reduced efficiency and potentially damaging components.

Sediment buildup: Sediment can accumulate in the tank of a hot water system over time, reducing its efficiency and potentially causing damage to the heating elements.

Corrosion: Corrosion can occur in the tank or pipes of a hot water system, leading to leaks and potentially causing the system to fail.

Pressure valve issues: A faulty pressure relief valve can cause the pressure in the hot water system to reach dangerous levels, potentially resulting in leaks or even an explosion.

Can I switch from a gas hot water system to an electric or solar system?

Yes, it is possible to switch from a gas hot water system to an electric or solar system. However, there are some factors to consider before making the switch.

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